Frequently Asked Questions (FAQs)

Q: Does adding Vidvision to my embedded video slow down my website?

A: Not at all, your website will still load at lightning speed! We are only adding a single line of Javascript code to your website, so no need to worry about slowed performance.

Q: The video form isn’t showing up on my video – did I do something wrong?

A: This could be due to a few reasons:

  1. Your content management system (CMS) or website builder might not be compatible with Vidvision. Please refer to the “More Details” link on the Vidvision embed code page for compatibility questions. If you don’t see your service on the list, shoot us an email at [email protected] and we’ll get your issue resolved asap.
  2. Vidvision uses cookies, so if you already entered your email in our form once, you might not see the form appear again. To see the form, you can either clear your cookies or access the page via a private browser session (incognito) that doesn’t store cookies.

Q: I wish to update a video form – do I need to copy and paste the embed code onto my website again?

A: The video form on your website updates automatically based on the changes that you make. No need to copy and paste the embed code again.

Q: Where can I add Vidvision forms?

A: You can add them to any embedded YouTube video.

Q: Does it work on videos on YouTube.com?

A: Due to YouTube’s restrictions, we are not able to add Vidvision forms to videos on YouTube itself.

Q: What integrations with marketing tools do you offer?

A: Logos for all our up-to-date integrations are currently displayed on our home page.

Have a question that isn't listed?

Drop us an email and we'll be in touch. [email protected]